Last Updated: November 2025

1. General Information

Speed Appliance Service provides professional home appliance repair and maintenance services in Dubai, including washing machines, refrigerators, air conditioners, ovens, and other household appliances. By accessing our website https://speedapplianceservice.com or using our services, you agree to these Terms of Service. All services are provided by trained personnel using high-quality parts and professional repair methods to ensure customer satisfaction and safety.

2. Service Booking

Customers can book services through our website, WhatsApp, or phone. All bookings are subject to technician availability and confirmation by our team. While we aim to provide accurate service schedules, Speed Appliance Service cannot guarantee exact appointment times due to unforeseen circumstances such as traffic, high demand, or emergencies. Bookings are only confirmed when acknowledged by our staff.

3. Service Charges

All service charges, including inspection fees, labor, and parts (if applicable), will be communicated prior to the service. Final charges may vary depending on the type of appliance, the complexity of the repair, and additional requirements. Customers are responsible for payments upon service completion unless otherwise agreed. Any additional services requested during the service visit will be charged separately with prior approval.

4. Cancellation and Rescheduling

Customers may cancel or reschedule appointments at least 2 hours before the scheduled service time. Cancellations or rescheduling requests made after this period may be subject to a nominal visit fee if a technician has already been dispatched. Speed Appliance Service reserves the right to reschedule services due to operational requirements, emergencies, or unforeseen circumstances, with notice provided to the customer as soon as possible.

5. Warranty and Liability

Speed Appliance Service provides limited warranty on specific repairs and parts, which will be clearly communicated at the time of service. Warranty coverage does not apply if the appliance is subsequently serviced by another provider or if issues arise due to customer negligence or misuse. The company is not liable for indirect, incidental, or consequential damages resulting from appliance failure or service delays. Claims must be submitted within the warranty period, and proof of service may be required.

6. Customer Responsibilities

Customers are responsible for providing accurate information about the appliance and its issues, ensuring safe access for technicians, and following basic safety precautions before and after service. Any damage resulting from negligence or improper use by the customer is not covered under warranty. Customers must ensure a safe working environment for technicians and remove obstacles that could hinder the repair process.

7. Privacy and Data Use

All personal information collected during booking, communication, or service delivery will be used only for service provision, scheduling, and quality improvement purposes, in accordance with our Privacy Policy. Speed Appliance Service does not share, sell, or rent customer information to third parties except as required for service fulfillment or by law.

8. Service Area

Speed Appliance Service provides services exclusively within Dubai and nearby areas. Requests from locations outside our operational coverage may be declined or may incur additional charges for travel. Customers are responsible for ensuring their service location falls within our service area before booking.

9. Changes to Terms of Service

Speed Appliance Service reserves the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website or services after modifications constitutes acceptance of the revised Terms of Service.

10. Contact Information

For questions, concerns, or clarifications regarding these Terms of Service, customers can contact Speed Appliance Service via email at [email protected] or call +97545476163. Our team is committed to providing transparent, professional, and high-quality services while ensuring customer satisfaction and compliance with applicable laws.